Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Peter Jackson

Peter Jackson

September 1, 2026

5  out of  5
rating by Peter Jackson
"I have been with Wayne Fairclough and his Staff for over 30 years, and I have been very impressed with their overall response and assistance."
We responded:
"We greatly appreciate your business and friendship. Please let us know if we can provide assistance with anything."
Profile photo of Tim Born

Tim Born

August 28, 2026

5  out of  5
rating by Tim Born
"So thankful for Lesley. Helped me get my new car switched just like that!! THANK you!"
We responded:
"You are very welcome, Tim. Thank you for being such a great client and friend!"
Profile photo of Veanna Veasey

Veanna Veasey

August 28, 2026

5  out of  5
rating by Veanna Veasey
"If you want someone who respects you and willing to help you with any Insurance questions these are the people Wayne Faircloth employees to see."
We responded:
"Thank you, Ms. Veasey. We think of you as family and value our friendship."
Profile photo of Karen Stokes

Karen Stokes

August 15, 2026

5  out of  5
rating by Karen Stokes
"There are so many good reasons my husband and I have stayed with Wayne Faircloth since we signed up with his company years ago. We have had homeowners and car and truck and tractor and lowboy and other needs covered by their outstanding company. Any questions or concerns are met and resolved by caring staff like Leslie. We never hesitate to call because we know we will receive prompt attention. Thank you for your continuing care and guidance through the years."
We responded:
"We’re grateful for your kind words and long-time loyalty. Thank you for trusting us with your most valued assets. We’re especially glad Charlene has provided the prompt, caring attention you can count on. Thanks for allowing us to help you through the years!"
Profile photo of Perry Fulcher

Perry Fulcher

August 10, 2026

5  out of  5
rating by Perry Fulcher
"Charlene and Leslie are so knowledgeable and always helpful with any inquiry about any of my insurance policies. The Wayne Faircloth State Farm office has taken care of my family’s insurance needs for over 45 years. I think I will stick with this highly reliable insurance provider."
We responded:
"Thank you, Dr. Fulcher for your great review and for trusting my office with your most valuable assets. "
Profile photo of Fred Anthamatten

Fred Anthamatten

August 9, 2026

5  out of  5
rating by Fred Anthamatten
"Charlene Faulkner with Wayne Faircloth State Farm Insurance is always extremely professional, courteous and helpful when assisting with my homeowner and auto insurance needs. I highly recommend this agent as they have always been helpful in facilitating any insurance claims that I have had."
We responded:
"Thank you, Mr. Anthamatten for those kind words. We hold you and your family in high regard and value you as a friend and client."
Profile photo of Bryan Pawlik

Bryan Pawlik

August 8, 2026

5  out of  5
rating by Bryan Pawlik
"I’ve always had a great experience working with Wayne Faircloth. His team has always been responsive, knowledgeable, and willing to take the time to answer my questions and make sure I understand my coverage and options. I never feel pressured, and I really appreciate that they look out for my best interests rather than simply trying to sell me a policy.

The customer service has been excellent, and whenever I’ve needed help, they’ve been quick to respond and get things taken care of. I would highly recommend them to anyone looking for an insurance agent who is trustworthy, professional, and genuinely cares about their clients."
We responded:
"Thank you so much for your kind review! We truly appreciate you taking the time to share your experience.
It means a lot to hear that we have provided excellent service and care. We are truly focused on your best interests.
Most importantly, we’re glad we could provide the level of customer service you expected and that everything was handled quickly when you needed help. Thanks again for recommending us—your trust means a great deal."
Profile photo of Taylor

Taylor

August 7, 2026

5  out of  5
rating by Taylor
"Awesome service!! Lesley Bohn is the best!"
We responded:
"Thanks, Taylor! We appreciate your business and review!"
Profile photo of Karen Earl

Karen Earl

July 31, 2026

5  out of  5
rating by Karen Earl
"Staff is very friendly and helpful whenever I have a question."
We responded:
"Thank you, Karen! We greatly appreciate your nice review!"
Profile photo of Lyn Cunningham

Lyn Cunningham

July 31, 2026

5  out of  5
rating by Lyn Cunningham
"Excellent service! Leslie is the best. She has helped us out more than once."
We responded:
"Thank you, Lyn! We greatly appreciate your review and happy to hear that Lesley is so helpful."
Profile photo of Alyssa Guedry

Alyssa Guedry

July 31, 2026

5  out of  5
rating by Alyssa Guedry
"We have been with this office for nearly 35 Years so we have been through a lot of situations. Every time we call Leslie is so gracious and patient and always goes out of her way to resolve anything we need! Thank you Leslie!"
We responded:
"Thank you for the wonderful review. 35 years of longevity is something to celebrate and we appreciate. Lesley is a great asset to our team."
Profile photo of Maria

Maria

July 29, 2026

5  out of  5
rating by Maria
"Always helpful with a smile 😃"
We responded:
"Thank you for the lovely review!"
Profile photo of peter voorhees

peter voorhees

July 18, 2026

5  out of  5
rating by peter voorhees
"Charlene's the BEST, thank you"
We responded:
"Thank you, Mr. Voorhees! She greatly appreciates your wonderful review!"
Profile photo of Joseph Camarata

Joseph Camarata

July 15, 2026

5  out of  5
rating by Joseph Camarata
"Wayne Faircloth's personnel are the best. Charlene Faulkner has helped me and my family many times over the past years. Wayne has been my agent for over thirty years. He always seems to get the right personnel. From Cheryl to Charlene everything has gone smoothly even through Hurricane Harvey which destroyed Mr. Faircloth's office. I have multiple policies at this office because of the agent and his great staff. Service is my most important thing and I get it at Wayne Faircloth's office."
We responded:
"Hi, Joe. Thank you for your kind review. We are so glad that you have had a great experience with our office."
Profile photo of Mildred Cook

Mildred Cook

July 6, 2026

5  out of  5
rating by Mildred Cook
"I have been with Wayne for 19 years and I have always gotten the help I needed. I really appreciate Lesley, every time I walk in here she always has a smile and has been amazing! They have insured my home, auto and flood."
We responded:
"Thank you so much for your kind review! We truly appreciate your loyalty over the past 19 years, and it means a lot that you’ve always felt supported. We’re also happy to hear how much you value Lesley—she works hard to make every visit welcoming and helpful. We’re grateful you’ve trusted us with your home, auto, and flood insurance. If you ever need anything, we’re here for you!"
Profile photo of Linda George

Linda George

June 29, 2026

5  out of  5
rating by Linda George
"I have been a client since the '80's. I am very happy with the service I get and have gotten from the Faircloth office. The years seem to prove it. Thank you Mr. Faiircloth and your office personnel."
We responded:
"Thank you for the lovely review and for the years of support! We truly value clients like you, and we’re glad you’ve consistently had a great experience with our Agency."
Profile photo of Fayyaz Sarwar

Fayyaz Sarwar

June 19, 2026

5  out of  5
rating by Fayyaz Sarwar
"Our late father her started doing business with Wayne Faircloth and his team in mid 80’s. Until today we are still with his agency is a testimony of their great service and care. His entire staff is awesome."
We responded:
"Thank you so much for sharing this review. We’re honored to have served your family for so many years and we truly appreciate your loyalty and trust. We’re also grateful to be part of your father’s legacy of great relationships. Thanks again for choosing us!"
Profile photo of Timi Radicioni

Timi Radicioni

June 8, 2026

5  out of  5
rating by Timi Radicioni
"I have been with Wayne Faircloth’s agency for over 40 years! Exceptional service! Lesley is always a pleasure to work with."
We responded:
"We truly appreciate your long-time loyalty—40 years is incredible! Thank you for the kind words about our staff. Lesley is always happy to help, and we’re grateful you’ve had an exceptional experience with Wayne Faircloth’s agency."
Profile photo of Debbi Ponish

Debbi Ponish

June 2, 2026

5  out of  5
rating by Debbi Ponish
"New to the State of Texas, but have been with State Farm for 35+ years in Ohio. Happy to say we are pleased that rhe great level of service has continued with our move to Texas. CHARLENE IS GREAT TO WORK WITH. ALWAYS PLEASANT AND VERY RESPONSIVE!"
We responded:
"Thank you so much for your wonderful review! Welcome to Texas—and we truly appreciate your loyalty to State Farm for 35+ years. We’re so glad CharIene has continued to provide the great service you expected. We’re grateful to have you with us!"
Profile photo of Lori Digulio

Lori Digulio

June 1, 2026

5  out of  5
rating by Lori Digulio
"We have been with Wayne Faircloth for over 20 years and are always happy with the service. They are always willing to help at anytime with any request."
We responded:
"We can’t thank you enough for your amazing review. Being with us for over 20 years says a lot, and we’re truly grateful. Our team is always happy to help whenever you need anything, and we’re glad you’ve had such a positive experience with our agency."
Profile photo of theresa strickland

theresa strickland

May 29, 2026

5  out of  5
rating by theresa strickland
"I have been a client of Wayne's since the opening of his office over 30 years ago. His staff has always been extremely helpful, kind and extremely quick to respond to any questions or issues. They are kind and friendly and always make you feel as a valued person."
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty and trust over the past 30+ years. Our team is always here to help, and we’re so glad to hear you’ve felt supported and valued."
Profile photo of Robert Johnson

Robert Johnson

May 13, 2026

5  out of  5
rating by Robert Johnson
"Great Service for many years!"
We responded:
"Thank you, Mr. Johnson. We appreciate your review."
Profile photo of Manuel Perez

Manuel Perez

May 13, 2026

5  out of  5
rating by Manuel Perez
"Your ladies did a great job! Every time i visit the office they are very helpful and treat me right. I have been with Wayne for a long time. Thank you"
We responded:
"We are always happy to help and appreciate your business and review!"
Profile photo of Dallas Plamann Sr

Dallas Plamann Sr

May 11, 2026

5  out of  5
rating by Dallas Plamann Sr
"Staff is knowledgeable."
We responded:
"Thank you for the great review!"
Profile photo of Mark Downtain

Mark Downtain

May 1, 2026

4  out of  5
rating by Mark Downtain
"I had StateFarm since I started driving and they have always treated me good! I love the office staff, Lesley has been a great help."
We responded:
"Thanks for being part of our State Farm Insurance Agency in Dickinson and we are happy to help anytime!"